This policy explains how Lion Art Studio handles information connected with this website and enquiries about our creative services.
1. Who we are and how to contact us
Lion Art Studio is a creative studio based in Alexandria, Egypt, working with brands and agencies in Saudi Arabia and the Gulf. For privacy questions or requests, email info@lionartstudio.net.
2. Information involved
When you contact us by email, WhatsApp or an available website form, we may receive your name, email address, phone number, company details, project requirements, correspondence and files that you choose to provide. Please share only information needed for your enquiry and avoid sending unnecessary sensitive information.
The website and its service providers may also process technical information such as IP addresses, browser and device details, language preferences, access logs and information about website use.
3. Why information is used
Information is used to respond to enquiries, prepare proposals, communicate about agreed work, deliver services, maintain records and help operate and protect the website. Any promotional communication should follow applicable consent and opt-out requirements. Contacting us about a project does not itself mean subscribing to marketing.
Depending on the activity and applicable law, processing may relate to steps requested before a contract, performance of an agreement, legal obligations, permitted legitimate interests or consent. Where processing relies on consent, you may ask to withdraw it without affecting earlier lawful processing.
4. Cookies and third-party services
WordPress and the language system may use cookies to support website functions and language preferences. Google analytics or measurement services, when enabled, may process usage information. Google reCAPTCHA helps protect against automated abuse and may process device and interaction information. Fonts, portfolio images or other resources supplied by external providers may send technical request information to those providers.
You can manage cookies through your browser and any consent controls provided on the website. Disabling some cookies may affect functionality. Providers such as Google, WhatsApp, Behance and social networks apply their own privacy terms when you use their services or follow external links.
5. Service providers and disclosure
Relevant information may be handled by providers supporting hosting, email, communications, security, analytics and agreed project delivery. Information may also be disclosed when required by law or to address a valid legal request. External providers may process information in countries other than your own; applicable transfer requirements should be considered for the relevant service.
6. Retention and security
Enquiry information is retained for the time needed to respond and manage relevant follow-up. Project records may be retained for delivery, agreed support, accounting, legal obligations or handling disputes. Information that is no longer needed should be deleted or anonymised, subject to necessary backup and legal retention requirements.
Appropriate technical and organisational precautions are used to protect information. No website, communication channel or storage system can guarantee absolute security.
7. Your requests
Depending on applicable law, you may have rights to access or correct information, request deletion, restrict or object to certain processing, withdraw consent, or complain to a competent authority. Send requests to info@lionartstudio.net. We may need proportionate identity verification and information about your request. Some records may need to be retained where legally required.
8. Children
This website is intended for business and professional enquiries. If you believe a child has provided personal information that should not be held, please contact us so the matter can be reviewed.
9. Updates
This policy may be updated to reflect changes in services or practices. The latest revision date appears on this page.